OpenAI introduced Frontier, a platform designed to organize AI agents that perform business tasks within internal systems and workflows. This platform connects data from multiple internal systems, including customer relationship management tools, ticketing platforms, and data warehouses. This integration creates a shared knowledge layer. It allows AI agents to understand business processes and decision points across various departments.
OpenAI introduced Frontier, a platform designed to organize AI agents that perform business tasks within internal systems and workflows. This platform connects data from multiple internal systems, including customer relationship management tools, ticketing platforms, and data warehouses.
This integration creates a shared knowledge layer. It allows AI agents to understand business processes and decision points across various departments. OpenAI noted that teams require more than just tools solving isolated problems, indicating a need for comprehensive assistance.