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AI scams erode trust in calls, messages, and meetings

In this Help Net Security video, Miguel Fornés, Governance and Compliance Manager at Surfshark, discusses how AI is changing social engineering attacks. He describes how tasks that once took weeks, such as research and targeting, are now automated and cheap. This shift has lowered the skills and cost needed to run scams and phishing campaigns.

AI scams erode trust in calls, messages, and meetings
In this Help Net Security video, Miguel Fornés, Governance and Compliance Manager at Surfshark, discusses how AI is changing social engineering attacks. He describes how tasks that once took weeks, such as research and targeting, are now automated and cheap. This shift has lowered the skills and cost needed to run scams and phishing campaigns. Attackers now use AI agents to gather open source data and conduct live conversations with victims, all without human intervention. This automation significantly reduces the effort required. Such AI-driven scams are increasingly eroding trust in calls, messages, and meetings, as highlighted by Fornés.

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